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Policies + Care

Shipping

Most orders for sterling silver and acrylic jewelry will ship within 3-5 business days.  Jewelry that is not in-stock and would need to be made-to-order can take 3-4 weeks.  Upon placing your order,  you will receive confirmation as well as a status update.  All items include a WOLL Jewelry gift box

Returns

If upon receipt of your item there is a flaw or damage (this excludes natural gemstone inclusions) please contact us for a RA# and send the piece back within 10 days for repair or replacement to the address below.  At this time we are not accepting returns due to change-of-mind.

Repairs

Customers will be responsible for the cost of shipping on all repairs after 10 days of receipt.  Please contact us in advance for an RA# and an estimate before sending.